Terms and Conditions for the Money Back Guarantee

Effective as of August 01, 2019

  • Please send us three photos via FB chat or email of the left, front, and right side of your face within seven days before starting to use the Clear Out. The photos must demonstrate that you have acne in order to initiate the Money Back Guarantee (Guarantee). The three photos will mark the “before” point by which we evaluate the effectiveness of the Clear Out.
  • The Guarantee only covers your first bottle of Clear Out. The Guarantee does not cover every subsequent bottle of Clear Out nor does it cover cystic or nodular acne (pimples bigger than 9mm in diameter), closed comedones, folliculitis, complications due to bacterial infection, rosacea, psoriasis, dermatitis or eczema.
  • The Guarantee only covers the Clear Out and does not cover other products in the Clearly Basics lineup. It only covers items purchased on clearlybasics.com and does not cover products resold by third parties.
  • The purpose of the Guarantee is to encourage users to complete their bottle of Clear Out as directed. This is because the results of the Clear Out only show after ten weeks of consistent use.
  • By sending us photos of your face via chat or email, you confirm, represent and warrant that you have read and understood and you accept the terms and conditions (Terms) of the Guarantee.
  • To qualify for and accept the Guarantee, you confirm, represent and warrant that that you do not breach the laws of Singapore and/or your country of residence. The Guarantee is invalid if you accept or qualify for the Guarantee in breach of any law and/or the Terms. Clearly Pte. Ltd. (we or us) shall not be liable or responsible if you accept the Guarantee in breach of any law and/or the Terms. Please seek advice on your local law before accepting the Guarantee
  • Use 1-pea sized pump of the Clear Out every evening and spread a thin layer over your whole face. When used as directed, your first bottle of Clear Out will last 90 days.
  • If you do not see noticeable positive results after finishing your first bottle of Clear Out, please send three photos of your face at the 90-day mark to us via chat or email. If we determine that there is no visible improvement, we will process a refund.
  • If you exercise the Guarantee and purchased your Clear Out as part of a set, we will refund to you a partial amount equivalent to the amount that you paid for the Clear Out only.
  • The shipping, import fees or taxes associated with the purchase of your Clear Out are NOT refundable.
  • We reserve all our rights to change any or all of the Terms at any time without prior notice. By accepting the Guarantee, you agree to such amended Terms.
  • We also reserve all our rights to disqualify any participant who, in our opinion, breaches any of the laws and/or the Terms.

QUESTIONS

If you have questions or concerns about the Guarantee, please send us a Facebook message or contact us at [email protected]