T.L.C. ESSENCE 

Clearly Basics products have changed over 25,000+ lives and has over 1500 5-star reviews in total. We feel the numbers speak for themselves.

Why does it work? Clearly Basics products work because they have been developed by a licensed Esthetician who suffered from acne and tried everything without finding a solution. In a last ditch attempt at finding a solution these products were born.

Then, we put it to the test:
- Independently and clinically tested for results.

- Developed with professional chemists

- Dermatologist tested and approved

- Cruelty-free and Peta Certified

- Tested to be non-comedogenic and non-hormone imbalancing

- 93% success rate of helping clear acne/breakouts, redness, and skin barrier in under 60 days.

Results do vary depending on where you are in your skincare journey, lifestyle factors, and certain medications play an important role.

You'll see in our reviews that some customers have results in a few days, while others see results need more time. However, in our clinical studies we achieved a 93% success rate in clearing acne and blemishes in under 60 days.

Feel free to reach out to our team or join our facebook community for any guidance on lifestyle factors that would help speed up or potentially slow down your results.

Damaged Product During Transit
If your package was damaged during transit, save the box and products, and notify our team immediately. They will help you with a replacement or return and provide you with a return authorization number. (hello@clearlybasics.com)

Allergic Reaction

While we do our best to use ingredients that are not only very effective but also non-irritating, some people have allergies to different ingredients. Please read our full ingredient list for each product you are buying if you have issues. However, if you do receive the products and have a reaction to any of them for one reason or another, please reach out to our teameam immediately. They will help you with a return and provide you with a return authorization number.  (hello@clearlybasics.com)

We get it. After trying so many products, you might be skeptical. We truly want to help you achieve the skin you dream of.

But remember, our skincare isn't a quick fix. While some see results within weeks, others might take months. It's all about what's happening below your skin's surface. If you've had breakouts for a long time, it'll take a bit to calm everything down.

In our tests, most users saw their best results around the 30 to 60-day mark. Everyone's skin reacts differently, and sometimes, things might seem to get worse before they get better. As our products draw out the impurities, you might see more breakouts initially. But this phase passes, and then the real improvement begins.

Here's a tip: To speed up results, try pairing our products with a facial. Need faster results? Ask us, and we'll guide you. And if you're an esthetician wanting to join our list, drop us a line at hello@clearlybasics.com.

Not getting what you expected? Sometimes a small change in routine can make a big difference. We're here to help at hello@clearlybasics.com. We cherish the many success stories we hear, but if you're still not satisfied after working with our support team, we'll discuss refund options. Just remember, we do sometimes decline returns.

Yes, our ingredients and formulas have been specifically made, clinically tested, and dermatologist-approved for sensitive acne/breakout-prone skin.

Clinical tested and approved by dermatologists to help with oily skin types.

These products have been specifically made with ingredients that help balance out your skin’s natural oil production so that your skin feels hydrated and signals your body to stop producing so much oil. This in turn leaves you with a nice hydrated glow without looking or feeling oily. Over time and with continuous use, skin becomes balanced and no longer overly oily. Say goodbye to blotting your nose at lunch!

Clinically tested and approved by dermatologists to help hydrate dry skin types.

Our products are made to balance out your skin's hydration needs. If your skin is super oily, the products go to work by balancing out your natural oil. If your skin is super dry — because the ingredients are natural hydration — they work with your body instead of against it. 

So the good news is, the products will help hydrate where you are dry and add balance where you are oily.

We are not physicians and therefore can not give any direct medical advice. However, due to our products being mild without the use of harsh chemicals, we do have many women who are pregnant or trying to conceive turn to our products for help with their skin. We advise that you consult with your physician first. You can also check out our Facebook group and speak to other women who are pregnant and use our products for more information.

You will be happy to know our skin care products are gluten-free.

No, we do not test on animals. All of our products and ingredients are cruelty-free.

You can check out our full FAQ page by clicking here. Or reach out to our team who are excited, and ready to provide one-on-one support and guidance.