Are all the Clearly Basics products safe to use together?
From our gentle cleansers to our nourishing moisturizers, all Clearly Basics products are safe to use with each other. In order to simplify your skincare routine, we’ve carefully blended multiple active ingredients into each formulation so that they work together to address multiple skin concerns - all while being kind to sensitive skin.
However, between Clear Out and Clear Out Extra Strength, you only need to use one. They serve the same purpose of flushing out clogs and making skin less acne-prone, with Clear Out Extra Strength being a more powerful formulation for stubborn acne.
Do you guarantee results?
Our formulations are truly best-in-class, seriously effective, and gentle to skin. Many have called our products game-changers and many more have seen results with our line-up when nothing else had worked before. However, everyone’s skin is different and individual results may vary. We recommend sticking to your Clearly routine for at least 3 months before making a decision as to its effectiveness. Lasting change takes time and patience.
Where do you source your materials from?
We only use USP-verified, medical-grade ingredients in our formulations. These ingredients are rarely found in cosmetics as they need to meet strict standards of quality, potency, and purity. It is with these strict standards that we are able to offer what we believe are the best acne products out there.
Are Clearly Basics products cruelty-free and vegan?
Yes, all our formulations are PETA-certified cruelty-free and vegan.
How do I subscribe to your mailing list?
Joining our mailing list gives you first access to new product launches, exclusive sales, skincare tips, and so much more! Just head over to the bottom of our home page and enter your email address. You’ll also get a 10% OFF discount as a warm welcome to our community and lots of great skin tips tailored to your skin type.
If you have yet to take our Skin Quiz, we highly recommend you do as it will give you the best skin solutions and advice tailored to your skin type. This will you sign you up for our emails as well!
How do I unsubscribe from the mailing list?
You’ll find an unsubscribe link at the bottom of our emails.
Is Clearly Basics based in the United States?
We are based in Singapore with local warehouses in the United States, Canada, and Singapore. We ship to over 26 countries worldwide across the United States, Canada, United Kingdom, Europe, Australia, New Zealand, and the UAE.
Promos & Rewards
Do you have any discounts?
We are also currently offering FREE shipping on all orders above US$50!
If you’re new to Clearly, you can sign up to our mailing list and get 10% OFF your first order! Our emails are also the best place to find out about our latest promotions and offers (some of which are highly exclusive). Other ways to stay up to date with our latest news is by following us on Instagram (@clearlybasics) and Facebook.
Can I combine promo codes on my order?
Unfortunately, that is not possible. We hope you understand that promo codes cannot be combined nor can you use multiple codes on one order. Promo codes cannot be used in conjunction with any other deals that may be active on our site when you place your order.
Please double-check the order summary before proceeding with payment to make sure you're getting the best deal!
Do promo codes expire?
Yes, all our promo codes come with an expiry date when they are issued. Get your shopping done early and don’t miss out!
My promo code is not working. What should I do?
You can key in the promo code at the last checkout step after entering your shipping and billing information.
Just enter the code that you want to use in the box that says "Discount Code" and click "Apply". That’s it! Happy shopping 😊